Since we are living in an information-rich world, there are three things that describe enterprise data management: concept, business objective and system.
Enterprise data management is basically about the successful data integration into different business applications and effective data retrieval for business processes utilization.
Every firm is a hodgepodge of different kinds of data or information that must be managed efficiently otherwise other entities might gain access to such and use them against the company.
This is where the role of information management governance comes in. Information governance may mean a lot of things to any individual or firm, but the meanings are always related to proper utilization, distribution, retrieval and disposal of information.
Information management governance is also about specifying the decisions and accountabilities surrounding the manipulation of information for any given purpose. For some, information governance is also about encouraging desirable behaviors among the users of the information to properly value, create, store, use, archive and delete information.
The concept of information management governance is actually derived from the concept of information technology (IT) governance. IT governance is described as a set of processes which ensure effective utilization of IT to enable the organization of achieving its goals. The same concept applies to information governance minus the IT emphasis.
Based on the given definitions and conceptualizations above, information governance highlights accountability of the users wherein the appropriate behaviors are encouraged. Accountability is almost always associated with challenges wherein the lack of such certainly leads to problems.
What we didn’t realize is that information may eventually become futile or obsolete when its integrity is tarnished. The information will lose meaning and the business might no longer deem it necessary, relevant or important regardless of all the hard work and resources (time and money) involved in creating and storing that information.
Perhaps, this is the reason why efficient management and governance is critical – so that information will not lose its integrity and will be useful for the organization for the longest time possible.
Further, the users of the information are the people who knew how valuable the information is. Thus, their behaviors must be controlled, so that they will use the information diligently and generally, treat it as a valuable asset as it really is.
So evidently, more than the information component of information governance, it is more lenient to the human component. After all, the people are the ones who created and using them.
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Interdependency of the People, Process and Technology triangle is fairly well-known. If you are not familiar with this concept, then you can read more about it here.
The overlapping areas of the People, Process and Technology triangle indicates that all three i.e. People, Process and Technology flow together where technology empowers the functioning of a group (people) by following well-defined processes.
But when we are developing business processes, there is one more dependency we need to consider- and that is between the given business group, rest of the business of that organization and of course technology applications. This becomes even more important for Corporate Functions, since unlike line divisions, these Function teams service all of the organization in their respective areas.
For e.g. the Human Resource division will provide HR services to the entire organization. It is similar with other Functions such as IT, Facilities, Supply Chain and so on.
Such an interdependency diagram will look like this:
Any given team or group cannot and should not be working in silo. Teams within an organization are supposed to work in a collaborative manner so that all other teams that conduct any preceding or succeeding task are well informed of what is coming into their work pipeline.
Organizational Business, Core Team and Technology helps to identify these dependencies.
Key benefits of conducting such a core analysis is to:
Sandhya Bhat MSc, CSSMBB, CSSE has developed several new (under patent filing) and enhanced existing strategic methodologies to improve technology and human capital utilization, produce greater ROI on investments and streamline service delivery. She is an acclaimed author, speaker, a sought after thought leader and an avid world traveler.
#processarchitecture #processmapping #processdocumentation #businessprocessimprovement #BPI #BPR #BusinessProcessReengineering #organizationaldevelopment #technologyinterdependency #processanalysis #organizationaleffectiveness