Conducting Business, Core Team and Technology Interdependency Map Analysis

Interdependency of the People, Process and Technology triangle is fairly well-known. If you are not familiar with this concept, then you can read more about it here. 

​The overlapping areas of the People, Process and Technology triangle indicates that all three i.e. People, Process and Technology flow together where technology empowers the functioning of a group (people) by following well-defined processes. 

But when we are developing business processes, there is one more dependency we need to consider- and that is between the given business group, rest of the business of that organization and of course technology applications. This becomes even more important for Corporate Functions, since unlike line divisions, these Function teams service all of the organization in their respective areas.

​For e.g. the Human Resource division will provide HR services to the entire organization. It is similar with other Functions such as IT, Facilities, Supply Chain and so on. 

Such an interdependency diagram will look like this​:

Any given team or group cannot and should not be working in silo. Teams within an organization are supposed to work in a collaborative manner so that all other teams that conduct any preceding or succeeding task are well informed of what is coming into their work pipeline. 

Organizational Business, Core Team and Technology helps to identify these dependencies.

Key benefits of conducting such a core analysis is to:

1. Identify dependencies between a certain group and other activities conducted by a bigger group or by rest of the organization.
2. Identify dependencies on various technology applications- these could be applications used by the core team under consideration or by the organization at large such as their internal employee portal, external website, exchange network (email) and so on.

​Sandhya Bhat MSc, CSSMBB, CSSE has developed several new (under patent filing) and enhanced existing strategic methodologies to improve technology and human capital utilization, produce greater ROI on investments and streamline service delivery. She is an acclaimed author, speaker, a sought after thought leader and an avid world traveler.

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