Whenever companies are trying to save on their Operating Budget, one of the first things they consider is down-sizing. So, before you consider re-structuring or down-sizing your Division, consider doing this instead…
Obtain clear understanding of what exact work each person in a certain position performs on a planned basis. Also, obtain information on typical unexpected activities they are asked to perform. Now, it is true that this becomes easy to measure when the groups in question conduct a measurable service or manufacture components which can easily be measured.
But when it comes to internal service functions such as IT, HR, Finance and so on- such clear understanding of an individual’s daily work function along with performance metrics is usually not available. Though it is not difficult to identify or measure. There are several ways in which it can be done for internal service Functional areas.
Once you are able to obtain this information, then it will help you to identify inefficiencies. SUCH inefficiencies cause a constant and many a times substantial drain on your operational budget.
This will free up your resources and then you can make an informed decision as to- if you would like to utilize your existing staff to expand your current service offerings or meaningfully re-structure your organization in a way, which will allow you to move these resources to other parts of your organization (with of course appropriate guidance and training).
About The Author:
Sandhya Bhat MSc, CSSMBB, CSSE has developed several new (under patent filing) and enhanced existing strategic methodologies to improve technology and human capital utilization, produce greater ROI on investments and streamline service delivery. She is an acclaimed author, speaker, a sought after thought leader and an avid world traveler.
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